Evaluation Form

Please fill out the evaluation form to let us know how we are doing. The Poulin Family of Companies takes great pride in our customer service and would like to know where we could improve and make the customer experience better. We appreciate your time.

General Project Information
Customer Name:
ReBath Consultant:
Rebath Installer
Sales Experience
1. How would you rate the following
(Please use comment box when desired): 		Comments
Friendliness:
Courtesy:
Product Knowledge:
Efficiency:
Follow through/up:
Promptness:
2. What recommendations would you make to improve our selling methods?
3. How was your experience with the design department and office staff?
Production
1. How would you rate the following
(Please use comment lines when desired): 		Comments
Courteous/Friendly:
Cleanliness:
Worker Efficiency:
General Efficiency:
Promptness:
Starting Time:
Completion:
2. What recommendations would you make to improve our production methods?
Overall
1. For what reasons would you recommend Poulin Design Remodeling to people you know who are in need of a remodeler?
2. Could we list your name, address and phone number on our client reference list? Yes No
3. Could we use your comments on our website (without your address & phone number)? Yes No
4. Would you like to be notified of company events and specials? Yes No
5. How would you rate Rebath's overall performance?
6. Overall, how could we have satisfied you more?
7. Other comments and/or suggestions:
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Poulin Family of Companies

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